Privacy Policy

Your captures never leave your Mac. The website collects only what it needs to sell and license the app.

Last updated October 29, 2026

In the app

Screenshots, recordings, recognised text, annotations and your capture history are made and stored on your Mac. Opaline has no cloud component and never uploads them.

The app contacts our server only to activate a license and to check it about every six hours while you’re online. It sends:

• your license key;
• an anonymous ID for the Mac, made from a one-way hash of its hardware ID (the hardware ID itself never leaves the Mac);
• the Mac’s name, so you can tell your Macs apart when moving a license;
• the version of Opaline.

During the free trial the app sends nothing at all.

When you buy

Payments are handled by Stripe. We never see or store your card details. We keep your email address, your license key, Stripe’s reference for the order and, for each activated Mac, the details above, so we can deliver your key, help you recover it and manage up to 3 Macs.

Emails

• License emails. Your key after purchase, and again whenever you ask on the Lost your key? page. For those requests we log the email address and IP address for a day to prevent abuse.
• Trial emails, only if you ask. If you leave your address on the download page, we send two tips emails and store the address, the IP address it came from and when each email went out. They stop when you unsubscribe or buy.

On the website

We count visits with Umami, which uses no cookies and doesn’t identify you: it records pages viewed, the referring site, browser and country, and clicks on buttons such as Download and Buy. After a purchase, the order’s amount is recorded without anything that identifies the buyer. The site sets no tracking cookies and shows no ads.

Who processes data for us

• Stripe: payments.
• Vercel: hosts the website and its servers, which see IP addresses in the course of serving pages.
• Neon: the database that stores licenses and the records above.
• Resend: sends email.
• Umami: privacy-friendly visit counts.

We don’t sell or rent personal data, and we don’t share it for advertising.

How long we keep it

License and order records are kept for as long as the license exists, so it keeps working and can be recovered. Lost-key request logs are deleted after a day. Trial-email records are kept so we never email an address again after it unsubscribes; ask and we’ll delete yours.

Your choices

Email support@tryopaline.com to see, correct or delete what we hold about you. Deleting your license record ends that license. We’ll answer within 30 days. You can also deactivate a Mac from Opaline’s License window at any time.

Opaline isn’t directed at children under 13, and we don’t knowingly collect their information.

Changes

If this policy changes, we’ll update it here and change the date at the top.